post https://api.plugg.to/messages
Request body example
{
"channel":"core",
"original_id":"123",
"status":"['new','answered','pending','closed']",
"type":"['question','problem','incident','task','warning']",
"priority":"['urgent','high','normal','low']",
"customer_name":"Andre",
"customer_phone":"1111111111",
"copy_emails":"[email protected],[email protected]",
"subject":"Uma nova mensagem",
"tags":"anytext",
"item_related":"some Order or Sku Id",
"interections":[
{
"from":"['external','seller']",
"comment":"Ola Essa é uma nova mensagem urgente lala4",
"attachments":[
{
"url":"http://www.usjt.br/app/uploads/2017/08/pdf_teste.pdf"
}
]
}
]
}